A: It is completely safe and secure to use our secure collection service for equipment containing user data. All equipment is transported safely by our 24/7 GPS tracked vehicles and quarantined immediately upon arrival at our facility and tracked throughout the recycling process. All equipment is subjected to Data Destruction to HMG IS5 level and our process is ISO27001 Certified. The Asset Report that is issued upon completion is embedded with Certificates of Data Destruction, this documentation certifies and assures that your equipment has been processed securely and no Data is remaining on any of your devices.
A: Our asset disposal collection service is free of charge as long as you have a minimum of 10 PCs/Laptops (can be a mix of the two), although there are some items that are chargeable due to either being classed as hazardous waste or large and abnormally heavy. These items do incur a charges and are quoted on request. The only ‘catch’ is that for small collections, we arrange our vehicles to collect from you when we are already in your area, although expedited collections are available on a chargeable basis. On rare occasions when disposal charges are incurred, they are merely a contribution towards our logistical costs and are not a profit making exercise. To book a collection, click here.
A: We collect a wide range of electrical equipment, anything from printers, laptops and computers to servers and networking equipment. Upon arrival at your site, our engineer will carefully log each item as it enters our van(s). You will be provided with a copy of this sheet as well as the waste transfer note. Please click here for a list of all equipment that we collect.
A: We aim to completely process your equipment promptly after collection, equipment is quarantined in our secure facility until processing is complete. Asset Reports and Data Destruction Certificates are issued once your equipment has been processed. Asset Reports can be downloaded from our Client Portal using the instructions on the front of the paperwork left by our driver(s).
A: Our free collection service is nationwide so that will not be a problem, you would recieve a unique job number for each site. The dates of collection from each site will depend on our van availability and how far apart each site is.
A: We can destroy all data bearing media at your site, however this is a chargeable service. We can also offer Data Destruction in the form of video evidenced shredding at our facility – you would receive a video file of the physical destruction of your data and devices. Contact us today to discuss your requirements.
A: No, we operate a strict 0% landfill policy. All equipment is either refurbished for reuse, remarketed to extend its lifecycle, recycled for component recovery, or processed through certified e-waste streams. We’re committed to the circular economy and ensuring nothing goes to landfill. This approach helps reduce environmental impact while maximizing the value recovered from your IT equipment.
A: Yes, we are fully WEEE licensed and hold multiple industry certifications including ISO 27001 certification for data security, ISO 14001 for environmental management, and are Environment Agency approved. We also maintain certification for data destruction. All our processes meet or exceed UK regulatory requirements. View our full list of accreditations here.
A: We provide free nationwide collections across all of the UK using our own GPS-tracked fleet of vehicles. From London to Glasgow, Edinburgh to Cardiff, we cover all regions including Scotland, Wales, Northern Ireland, and England. Our logistics network ensures we can reach businesses in urban centres and rural areas alike. Check our coverage map here.
A: Yes! For equipment less than 4 years old and in working condition, we offer IT equipment buyback services with competitive prices. We purchase servers, laptops, networking equipment, and data centre hardware. Payment is processed within 14 days of collection via bank transfer. This is a great way to offset the cost of new equipment upgrades. Learn more about our buyback service.
A: While we don’t offer free home collections for individual households, we’ve made it easy for you to recycle your devices. Households can send equipment to us via courier services like Royal Mail or Parcel2Go, or drop it off at our secure facility in Ellesmere Port, Cheshire (by appointment). We provide the same secure data destruction and eco-friendly recycling for household items. Visit our household recycling page for full details.
A: No, you don’t need to wipe anything yourself. In fact, it’s better if you don’t attempt data deletion as improper wiping can leave recoverable data remnants. Our ISO 27001 certified processes ensure complete and secure data destruction using professional-grade software erasure or physical destruction methods. All data destruction is certified and documented in your Asset Report.
A: Yes, absolutely! We accept IT equipment in any condition – working, broken, damaged, water-damaged, or completely obsolete. All equipment is processed and recycled responsibly regardless of its condition. Even non-working equipment contains valuable materials that can be recovered and recycled, preventing harmful substances from entering landfill.
A: Absolutely. Our ISO 27001 certified data destruction processes are fully GDPR compliant. We provide certificates of data destruction and maintain complete chain of custody documentation for audit purposes. All equipment is tracked via GPS-enabled vehicles, quarantined immediately upon arrival, and processed in our secure facility. This ensures complete transparency and regulatory compliance for your data protection obligations.
A: After secure data destruction, equipment is carefully assessed. Our primary goal is reuse – which is the most environmentally friendly option. Working items in good condition are refurbished and remarketed, extending their lifecycle and supporting the circular economy. This prevents unnecessary waste and reduces the environmental impact of manufacturing new equipment.
Only equipment that is too old or too broken to reuse is broken down for component recycling, with metals, plastics, and precious materials recovered responsibly and sold as scrap. All processes are WEEE compliant and fully traceable.
Important: Nothing is ever resold with your data intact – data destruction always happens first, before any assessment or processing.
A: For smaller quantities (less than 10 units), we can still collect but may need to charge a nominal collection fee to cover transport costs. Alternatively, you can arrange to drop equipment off at our facility in Ellesmere Port free of charge. For very small quantities, our household recycling service allows you to send items via courier. Contact us to discuss the best option for your needs.
