Most business IT does not go straight from the desk to the recycler. It goes to a storeroom first, and stays there. Lithium battery disposal for business IT is therefore not really a question about the collection day; it is a question about the months beforehand, when hundreds of laptops, phones and tablets with cells inside them sit stacked in a cupboard that nobody's fire risk assessment mentions. This guide sets out what the fire service data says, how to store retired kit safely until it is collected, and what to tell your disposal contractor before the van arrives.
Key facts: lithium battery disposal for business IT
- UK fire services attended the equivalent of 4.8 lithium-ion battery fires a day in 2025, up from around two a day in 2022, according to QBE's freedom of information data published 11 May 2026.
- Phones, tablets, power packs and other equipment accounted for 45% of those incidents in the same QBE data, not just e-bikes.
- The National Fire Chiefs Council has asked government for "a safe and accessible regime for disposing of lithium-ion batteries, including damaged units", in its statement of 19 November 2025.
- A retired laptop is a battery in a box. It should be stored, handled and declared as one, not as office furniture.
- Working devices that leave through reuse spend the least time in storage, which is the safety argument for buyback as well as the financial one.
Why is the IT storeroom a lithium battery disposal risk?
Because it concentrates cells that nobody is watching. According to QBE's analysis of responses from 42 UK fire services, lithium-ion battery fires rose 147% over three years to 4.8 a day in 2025, and the categories driving that growth include the phones, tablets and power packs that fill a typical corporate cupboard. A device that was safe on a desk is not automatically safe in a stack.
The dwell time is the problem. Devices tend to be gathered at a refresh, then wait for someone to find the budget, the contractor or the afternoon to deal with them. During that wait the batteries are neither in use, where a fault would be noticed, nor in a treatment facility, where they would be handled as waste. Some will have been dropped, some are swollen, and they are usually stacked in cardboard with the chargers on top. QBE's own recommendations to businesses include storing batteries in non-combustible, ventilated areas with proper spacing, and inspecting them for swelling, dents or damage, as set out in the same press release.
None of that is exotic. It is the difference between a metal cabinet in a ventilated room and a cardboard box under a desk, and between someone looking at the kit once a month and nobody looking at it for a year.
What does the fire service want changed?
Better product standards, and a proper disposal route. In its 19 November 2025 statement, the National Fire Chiefs Council asked government for mandatory product safety rules, updated building regulations for storing and charging battery technologies, and a safe and accessible disposal regime for lithium-ion batteries that specifically includes damaged units.
The chair of the council, Phil Garrigan, put the scale of the exposure plainly in that statement: lithium-ion batteries are "powering the phones in our pockets, the laptops on our desks, e-scooters, and cordless appliances we use every day". The laptops on our desks are the ones that end up in the storeroom. A business does not have to wait for new regulation to act on the part it controls, which is how long retired devices sit around and in what condition.
How should retired laptops and phones be stored before collection?
As batteries, in a place that assumes one of them may fail. Take the QBE workplace recommendations as the baseline: a non-combustible, ventilated area, devices spaced on shelving rather than stacked, no charging of retired kit, and a regular visual check for swelling, dents or damage, with anything suspect separated from the rest.
Three practical additions from the collection side. First, do not stockpile for a year to make one big collection worthwhile; a business collection is free with us regardless of size, so there is no saving to be had from storing risk. Second, keep the devices whole. Removing batteries from laptops to "make them safe" does the opposite, because loose cells are easier to short and harder to identify. Third, keep the storeroom off the list of places people charge their own e-bikes and scooters, which the same QBE data shows are the single largest fire category.
If the kit is also still enrolled in a management console, use the storage period to clear those locks, because that is what decides whether a device can be reused at all. Our guide to MDM locked devices covers the order of operations.
What should you tell your disposal contractor before the van arrives?
Everything that changes how the load should be handled. Tell them roughly what is coming, whether any devices are swollen, punctured or have been in water, and where the load is stored so the crew can plan access. A contractor who is not interested in that information before collection is telling you something about how the load will be handled afterwards.
On our collections the team counts the items and labels each data-bearing device with its job number; the signed count is your record of what left the building. Serial-number matching happens at our facility, where drives are either wiped to NIST 800-88 (Rev 2) compliant, verified erasure or destroyed by video-recorded shredding, and the serial-matched certificate follows. Batteries and any damaged units are separated at the facility for the appropriate treatment route rather than travelling on with the reusable equipment. The chain of custody guide explains what to ask for at each step, and our WEEE recycling page sets out what happens to equipment that cannot be reused.
Does reuse reduce the risk?
Yes, because it shortens the time a battery spends unattended. A working laptop that leaves through IT equipment buyback is tested, wiped and back in service with someone who will notice if it misbehaves. The same laptop left in a cupboard is a cell in storage with nobody responsible for it. Reuse is the option that gets the battery out of your building fastest.
The reverse is also true. Devices that are already damaged should not be held back in the hope that they might be reused later. A swollen battery does not improve with time, and the QBE recommendations are explicit that damaged units should be identified and dealt with rather than stored alongside sound ones.
What should facilities and IT teams do this quarter?
Walk the storeroom, count what is in it, and book the collection. The steps below take an afternoon, cost nothing beyond a set of shelves, and remove a risk that most fire risk assessments do not currently name because nobody thought of the IT cupboard as a battery store.
- List every location where retired devices are stored, including desk drawers and comms rooms
- Move devices onto shelving in a ventilated area away from combustible materials and away from anywhere people charge personal e-bikes or scooters
- Inspect for swollen, dented or wet devices and separate them from the rest
- Clear management console enrolments while the devices are still on site
- Tell the contractor what is coming and flag any damaged units before collection
- Put a recurring reminder in the calendar so kit does not accumulate again
Book a Free Collection Call 0151 355 5482
Innovent Recycling collects business IT free of charge nationwide from Ellesmere Port, including regular runs across Merseyside such as computer recycling in Liverpool. Working equipment is assessed for buyback, everything else is processed for reuse or recycling, and every data-bearing device leaves with a serial-matched certificate.
Frequently asked questions
Should we remove the batteries from old laptops before disposal?
No. Leave devices whole. A battery inside its laptop is protected by the case and the device's own management circuitry; a loose cell in a bag is easier to short and harder to identify at a treatment facility. Separation is done at the facility with the right equipment and handling, not in the office.
What do we do with a laptop whose battery is swollen?
Isolate it from the rest of the stock, do not charge it, do not press on the case, and tell your disposal contractor before collection so the crew can handle it separately. Do not hold it back for reuse. A swollen cell will not recover, and its value is nil against the risk of keeping it.
Do phones and tablets count, or is this a laptop problem?
They count. In the QBE data for 2025, phones, tablets, power packs and similar equipment made up 45% of lithium-ion battery fire incidents attended by UK fire services. A drawer of retired handsets is a smaller version of the same risk as a shelf of laptops, and it is often less visible.
Is there a minimum quantity for a business collection?
Business collections are free nationwide, and there is no advantage in stockpiling devices to make a load "worth it". Booking sooner means less time in storage, and working equipment collected promptly has a better chance of qualifying for buyback than the same equipment a year later.
